A reservation is understood to be a request for accommodation to the company by the client prior to the start of the tourist accommodation service.

The formalization of a reservation presupposes the acceptance, on the part of the client, of the Reservation and Cancellation Policy, as well as the Internal Rules, which, in general, regulate the stays in the Camping.

Reservations will be confirmed or denied by any system or means that allows to have a record of their communication.

The campsite shall require from the tourists, or from the intermediary company, as the case may be, an advance payment of the price, which shall be understood to be on account of the amount resulting from the services rendered. Such advance payment shall be 50% of the reservation amount. The remaining amount of the reservation (50%) will be paid at check-in.

Cancellation of reservations:

If the cancellation of a reservation is made at least 30 days prior to the scheduled date of arrival, a full refund of the deposit will be made.

If a reservation is cancelled between 15 and  30 days prior to the scheduled arrival date, half of the deposit will be refunded.

If a reservation is cancelled less than 15 days prior to the scheduled arrival date, no refund of the deposit will be made.

These penalties will not be applicable when the cancellation of the reservation is due to force majeure, duly accredited.

The campsite will return to the customer the full amount that has been required as an advance when making a reservation, when the reservation is canceled for reasons not attributable to the user.

The cancellation of the stay before the scheduled date of departure does not give rise to any economic refund, with respect to the days pending consumption. The best criterion favorable to the client will be the will of the Management.

No changes to the reservation are allowed within 15 days of the arrival date.

All requests for changes or cancellations must be made in writing via email: info@campingarribesdelduero.com.